Operations Executive

Job Description

• Manage stationed cleaners, float team and Supervisors
• Recruit and deploy workers/ supervisors for existing and new sites
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectation and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure high standard of hygiene and cleanliness within the customer premise as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance
• Any additional duties (including hands on cleaning duties) as and required

Responsibilities

• Relevant hands-on experience in related field
• Diploma or Degree Holders
• Good communication and interpersonal skill
• Able to accept 6 days work and attend to last minute work assignments